We want you to feel completely confident shopping with us. 💛
If you’re not 100% satisfied with your purchase, we offer 30-day returns and exchanges on all orders.
🛍️ 30-Day Return Policy
You have 30 days from the date of delivery to return your item for a refund or exchange.
To be eligible, your item must be:
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Unused and in the same condition that you received it.
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In its original packaging.
Once your return is received and inspected, we’ll notify you and process your refund to your original payment method. Please allow 3–5 business days for it to appear in your account.
🔄 Exchanges
Need a replacement? No problem!
If your product arrives damaged, defective, or you simply want to exchange it, contact our support team within 30 days of receiving your order. We’ll help arrange a quick replacement or exchange.
💌 How to Start a Return or Exchange
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Email our team at hello.mumashield@gmail.com with your order number and reason for return.
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We’ll send you the return address and simple instructions.
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Ship the item back to us — once received, we’ll process your refund or replacement promptly.
🚫 Non-Returnable Items
For hygiene and safety reasons, any items that have been used or installed cannot be returned unless defective or damaged upon arrival.
💬 Questions?
Our customer support team is always happy to help.
Reach out anytime at hello.mumashield@gmail.com and we’ll get back to you within 24 hours.